1/10/2024 0 Comments Rope dextureIf you need to return an item, login to your account and start a return here. If a replacement product is not requested the customers account will be credited for the paid value of the product. For all other reasons the customer will pay for return shipping of products and if a replacement product is requested, shipping of the replacement product will be paid for by the customer. If a product is defective or your order was incorrect it will be replaced at Uncarved Block's expense and return shipping will be also be provided or a refund will be provided if a replacement is not requested for the defective item. If you cancel your order a 10% production fee will be charged for the portion of the order that is complete at the time of cancellation.You acknowledge and understand the information on this website regarding climbing wall construction is provided as a rough guide and none of the designs have been drawn, certified or provided by engineers or architects and they do not meet any known standards for climbing wall design & construction.You are solely responsible for correct use of all products sold on this website and cannot make any claim for compensation resulting in injury from incorrect use of products.You have read and understand the information provided on the " Frequently Asked Questions" page.You have read and understand the information provided on this website regarding " Shipping Methods".You have read and understand the information provided on this website regarding " Payment Options".You have read and understand the information provided on this website regarding " Colour Selection" when purchasing products. You already know how to install a climbing hold for the application in which you are purchasing them for.The use of this website is subject to the following terms of use and by making a purchase or viewing this website you are agreeing to the following Terms and Conditions: If you disagree with any part of these terms and conditions, please do not use our website or purchase any products. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Uncarved Block’s relationship with you in relation to this website.
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